LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 – 32-Bit Hi-Fi DAC, Meridian Audio, Black
$129.99
Price: $129.99
(as of Dec 22, 2024 20:30:39 UTC – Details)
Note : If the size of the earbud tips does not match the size of your ear canals or the headset is not worn properly in your ears, you may not obtain the correct sound qualities or call performance. Change the earbud tips to ones that fit more snugly in your ear.Specific uses for product : Personal
Bluetooth wireless headset delivers professional-quality audio and unbeatable convenience with a flexible design. Wear this premium headset everywhere and use built-in AI to aid and elevate your workday productivity
Get quality sound that lasts for hours—32-Bit hi-fi DAC upscale audio files to a higher resolution without compromising battery endurance.* Meridian Audio provides an enhanced listening experience in almost any environment
Multi-layer construction produces greater clarity in both high and low ranges for accurate treble, and rich, deep bass for balanced sound. Dual microphones pick up your voice for hands-free conversations, even in noisy environments
Large built-in battery gives you up to 10 hours of playtime on a single charge and charges quickly—get up to three hours of use from a short 10-minute charge
Neckband design reduces fatigue associated with wearing conventional headsets for many hours, ensuring that you won’t miss important calls while working from home or on the go. It’s also flexible for neatly storing in a bag or pocket
Customers say
Customers appreciate the headphones’ quality and comfort. However, some find them fragile and prone to breaking. Opinions vary on sound quality, battery life, functionality, value for money, and earbud retractability.
AI-generated from the text of customer reviews
10 reviews for LG TONE Flex Wireless Bluetooth Stereo Neckband Earbuds HBS-XL7 – 32-Bit Hi-Fi DAC, Meridian Audio, Black
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Ellen R –
Wireless ear buds
LG is the brand, have used their product for over 8 years and they finally started failing, weird electronic noise when connecting to a call, static and echoing, loss of volume or dead air for seconds. That’s why I stuck with LG product, for its reliability and comfort. You forget you have them on. Old set didn’t have retractable ear buds, these do, very nice. No hanging cords getting in the way. They can be recharge with the inclosed charging cord and I can take fewer cords as can charge directly from my powerbank. Microphone is loud and very clear. Very happy with my selection.
Ken –
Best addition to your cellphone, superior to any other headset.
I can’t imagine using my cellphone without these. They hide away very nicely beneath my collared shirts, the sound has got decent bass and nice high and midrange, so they’re good for listening to music, but using them to talk on the phone is where they really shine. You can answer the phone with the push of a button. I can leave my phone in my bedroom and answer calls from anywhere in the house! I have never had a caller complain that they can’t hear me, like some other headsets I have had. They come to a full charge in just about 15 minutes and keep working for 8 or so hours! Also, the ear buds retract very nicely without fuss. I really wouldn’t have any other headset out there.
Vikingrae –
Poor battery life, but otherwise excellent updated features.
In some ways this is better than the older versions, but the battery will die within 7 to 8 hours of talk time. The old ones would last 12 to 13 hours. This is the biggest drawback for this new version.I like not having a button for retracting the ear buds, as the new system seems to work better. There’s no on/off switch any more, either. You just press and hold the answer/end call button to turn it on and off.However, there’s only one answer/end call/power button, and it’s on the left side. This isn’t a big deal for me, because I’ve always been a left-eared person, so I always used the one on the left side on the old ones. This might be annoying for people who are used to using the right-side button on the old ones.The button on the right side is for the Google Assistant. At first I didn’t think I’d use this, but I’ve discovered that I love it. It works WAY better than saying “Hey, Google,” and it seems like the Assistant can understand me better. Voice texting is 100% easier and probably 80% more accurate than just using the phone’s Assistant.While I don’t know anyone else who has this headset, no one has complained about background noise, even when I’m working with noisy equipment while using it. I mostly use it for driving, and no one has mentioned that they hear any noise from my truck, so it seems to be good at canceling background noise.When it tells you, “battery life very low, please charge now,” it’s literally going to die and power off in about 20 seconds, and that’s the only warning you’ll get. That’s a terrible design flaw if you ask me…EDIT 11/08/2021: I’ve owned 2 of these headsets for only a couple of months, and now the Google Assistant feature doesn’t work AT ALL. This might have something to do with the Android 12 update that my Google Pixel 3XL just got last week, but it definitely makes this headset not worth the money! Severely decreased battery life, no separate power button, AND now no Google Assistant!?!? Buy something else!!
Amazon Customer –
Even Brand New It does not come in good condition
I’ve had an LG Tone Platinum in the past and I liked it for the most part but it broke pretty quickly particularly the back section. For such an expensive pair to see it break so easily is extremely disappointing. So it was nice to see this flex design solved that problem by simply having a better design.However what seems consistent is the retractable mechanism does not work well. In my platinum I’d say the left earbud mechanism lasted a little less than a year before the mechanism became extremely difficult to retract. On average it would take like 5 attempts before I could retract it because the window to trigger the retraction shrunk.Now onto this one… out of the box the left retract mechanism came out of the box with that small trigger window. And it isn’t simply how it is because compared to the right one, that one actually has a substantial window to retract making every attempt take basically only once while the left one again required much more finesse averaging maybe 5 attempts to retract every time.Disappointed with this I requested amazon for a replacement… well now this other one is worse where both the left AND right retract mechanisms don’t work well because of the small trigger window. I don’t know what’s going on but for whatever reason whatever LG has done on the manufacturing side related to this mechanism has a fairly large reject rate.Overall the sound quality I think is decent. The passive noise cancelling isn’t as good as the Platinum so I would suggest replacing the silicone earbud tips with something else (memory foam?). It should be the same because the design looks nearly identical but I def have found a difference. I do think the Platinum sounds better but for the cheaper price I am happy with this.Battery life is very sufficient for what I need. It may not last as long as some of its competitors but it’s long enough where I still average 1 charge a day and with the fast charge, needing a midday charge isn’t that big of a deal. For reference, I tried to have it on all day even if I wasn’t listening putting on Spotify or Audible. There were times it was inactive (~5%) but for the most part I was able to get it to last over 12 hours before it died. All in all I’m happy with the battery life.Connectivity is good. Bluetooth was easy and the range on this is better than the Platinum. I remember being very disappoint with the Platinum where if I left my phone downstairs in my house and walked upstairs the Platinum would not work. However this Flex can reach one end of the house to the other 1 floor apart no problem. It is even better than my router I got from Optimum Online which has trouble getting past this 1 wall for WiFi. So I am pleased I have this flexibility.I think the structure is solid. Comfort wise I think it is pretty good. I’ve always like neckbands for the functionality and comfort and this did not disappoint. The flex design is where I think is a huge upgrade letting it imo allow it to last much longer then the Platinum structurally. Neckbands face the problem when exercising to slip and bounce which this would as well. This is a heavier version compared to those where they are just a wire but personally I wanted this heavier design since I mostly use it outside of exercise. Moreover I can still use it doing yardwork very well without issues of falling or slipping. So again in this aspect I am happy with how this part is built.Honestly again if it wasn’t for the really poor retract mechanism I would actually give this a 5 star. But being disappointed so many times (even on multiple models from LG) this is starting to get infuriating. I specifically wanted a neckband that can retract because I personally hate the dangling earbuds even if they have some magnetic mechanism. When they dangle it is so easy to get caught on something which is extremely annoying. So having the retract mechanism failing so much is a huge disappointment where I might as well get a different brand that will provide a better wire for the earbud (and arguably better quality) rather than the thin one LG needs for the retract mechanism. With this in mind I might just go for the $30 neckbands that are rampant all over Amazon rather than these $100+ versions.In the end I might just ask for a full refund from Amazon.
Troy Landwehr –
Super comfortable
I love this headset itâs so comfortable in your ear. However The attractable cord eventually will break.
Leonel melendez Mora –
Tengo años usándolo y es muy bueno para no usar el teléfono en la mano
Raymond –
I hope this helps someone. I wanted a bluetooth headset that could stay connected to two devices at once:1) windows PC (MS surface Pro) for remote working with MS Teams and WebEx meetings,2) cell phone for phone calls (Samsung S9+)It works perfectly for the above use without any switching needing to be done by me BUT getting it setup was not intuitive. If you are trying to do similar, here are the high level steps:1) turn on headset into pairing mode first time – pair to Windows2) turn off headset3) turn on headset into pairing mode (hold on button for 4 seconds) and pair with phone4) after pairing with phone, goto Windows PC and connect headset from blue tooth devices again.In my case, the above sequence was important. It would not work if I paired the phone first but your mileage may vary.Btw, the mike sounds amazing on this for meetings and phone calls. I do not use Google assistant so that is a wasted feature for me but apparently this model has better microphone than the one without google assistant so it is worth the extra dollars.The unit is very comfortable just hanging around my neck and i only use the ear buds for phone calls (use the pc speakers for audio output and the headset for microphone only)I am very happy with this product and feel that multipoint bluetooth should be push much more by headset manufactures than they are now. It is a great feature that i didn’t even know existed until this past month.Good luck
Claire Smith –
These things rock! Google assistant is pretty annoying if you have an iPhone but the rest of it canât be faulted. The buttons are a similar concept to the original iPhone headphones where you click the button twice to go forward and three times to go backThe sound quality is good enough for my tone deaf ears and Iâve been told the sound quality of the microphones when Iâm on hands free calls is way better than the my platinum 1100âsPlus the last ones broke because they kept getting stuck around my bag when I tried to take it off so the flex is a win!If you want top of the line wireless headphones, go spend the $500+ that theyâre worth, otherwise, these rock
Stephanie –
I dislike that they stopped making these headphones. I love the headphones though, for earbuds they have great sound quality, theyâre super comfortable to wear- I always forget I have them on. I like that thereâs more flex to these ones than the last- the last ones broke at the back because there wasnât enough flex. I like that the earbuds are retractable so they donât get tangled or in your way when youâre not using them or donât need them out.
Jose Ernesto Davila Galvez –
me gusta